An agentic AI assistant for maintenance and after-sales teams. Your technician asks in their own words, in their own language, and gets the exact remedy — with a citation that opens the original page of the original manual.
Manuals, service bulletins, wiring diagrams, spare-part lists, past work orders, the notes of whoever fixed it last time. The answer to this fault is in there — in one of them, on one page. Working out which is the job nobody has time for while the line stands still. Usually the technician calls someone instead. Sometimes that someone is on holiday.
manuals, bulletins, diagrams and work orders — each in its own format
and nothing that says which page answers this fault
one technician, and a line that is not running
Drop in a troubleshooting PDF and watch the agents work through it live — pages read, entries built, error codes indexed. A 214-page manual takes minutes, not weeks.
The technician picks the machine and describes the problem in their own words. One error code, several at once, or none at all — and follow-up questions that continue the thread.
Flux returns numbered steps from your manual, in the technician's language, with a citation on every claim. One tap opens the original PDF at the cited page.
An answer you can check is worth more than an answer you cannot. Every citation opens the original PDF at the cited page, with the exact passage outlined. A technician standing at a stopped machine does not have to trust the system — they can look.
Flux is not a chatbot with your PDFs attached. It is a set of specialist agent teams, each with one defined job and a hard budget.
Reads every manual once — and structures it so a fix is never torn from its error code.
Language, intent, error codes and follow-ups — resolved before a single search runs.
Investigates, judges its own evidence, and searches again if it isn't good enough yet.
BoundedWrites the answer from your pages only — then audits every claim against what it cited.
Self-auditedEverything Flux does is visible from a single admin console. You own the evidence trail, not just the answers.
The right page in seconds, not a manual search.
Lines restart before the shift is lost.
Fewer escalations, fewer call-outs, fewer experts on the phone.
Answers a technician can trust and check.
Fewer escalations, less waiting, and the knowledge of the plant available on every shift.
Faster first-visit resolution, and fewer calls that end with “I'll have to check and call you back”.
Deliver your machines with an assistant that already knows their manuals — and turn support load into a differentiator.
Troubleshooting guides, maintenance manuals and alarm code references, as PDFs. Flux keeps the original file so every citation can be opened at its page.
A single manual is ingested in minutes. The work in a rollout is not the ingestion — it is agreeing what “correct” looks like for your machines, which we do with your team during the pilot.
Flux says so, and shows what it did find. It does not invent a remedy. For a stopped machine, a wrong instruction is worse than no instruction.
Yes — any system like this can be. That is exactly why every claim is cited and every citation opens the page it came from. Flux is built so that a technician can check it in one click, and so that you can audit any answer it has ever given.
The technician can ask in their own language regardless of the language of the manual, and the answer comes back in the language they asked in. We validate Turkish and English formally as part of every deployment.
As a consulting engagement for setup and rollout, then per plant. Talk to us about the size of your manual set and we will give you a figure.
Send us one troubleshooting manual and a handful of the questions your technicians actually ask. We will ingest it and show you the answers, with citations, on a call.
cengiz.eralp@generalp.com.tr